Privacy Policy

This Privacy Policy outlines how Yellowshore Consulting (“Yellowshore,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information in the course of delivering our consulting and technology services (“Services”).

This policy applies to all personal data collected through our website, platforms, and in the course of our engagements with clients, partners, and users. It does not apply to third-party services, websites, or platforms that we do not control, even if they are accessible through our Services.

When we refer to “you” or “your,” we mean individuals who interact with us directly—whether as a client, prospective client, website visitor, or recipient of our services.

Introduction

We are a technology consulting firm offering services that include IT advisory, cloud strategy, intelligent systems implementation, and digital transformation. In the course of delivering these services, we may collect and process personal data to provide value-driven solutions and maintain secure interactions with our clients.

How we process your information

Customer Data will be used in accordance with Customer's instructions, including any applicable terms in the Customer Terms of Service ("Terms"), Subscription Agreement, or DPA, and as required by applicable law. As explained above, in general, Yellowshore Consulting is a processor of Customer Data and the Customer is the controller. The Customer may, for example, use the Services to provision or deprovision access to the Custom App, enable or disable Third Party Services, manage permissions and otherwise apply its policies to the Services.

How we share and disclose your information

This section sets out how Yellowshore Consulting may share and/or disclose the Information described under 'Information Yellowshore Consulting Collects and Receives' above. Except as set out below, we do not sell, trade, or otherwise transfer to outside parties your Information. Designated members of our staff may access your Information to help our customers with any questions they have, including help using our Services, investigating security issues, or following up on bug fixes with a Customer. This activity is logged in our system for compliance, and we maintain different levels of access for its employees depending on their role in our company. The policies and practices for sharing and/or disclosure of Customer Data to third parties is determined by the Customer. Yellowshore Consulting has no control over the Customer's or any other third parties' choice to share and/or disclose Information.

  • Customer's Instructions. Yellowshore Consulting may share and disclose Information in accordance with a Customer's instructions and with appropriate consent, including any applicable terms in the Terms, Subscription Agreement, DPA and the Customer's use of Services functionality and in compliance with applicable law and legal process. Some sharing at a Customer's request may incur additional fees.
    • To enable Yellowshore Consulting to follow our Customer's instructions, we provide several administrator controls to allow Customers to manage their accounts. Some examples are:
      1. We follow Customer's instructions to allow Authorized Users to use various features, such as connecting a Custom App to a Third Party Service or publishing a Custom App to other Authorized Users.
      2. We also follow Customer and Authorized User instructions on how a user's profile may be displayed.
      3. Customers may also provide their Authorized Users with the ability to edit, delete or use Custom Apps and any associated Customer Data.
  • Displaying the Services. When an Authorized User submits Information to the Services or a Custom App, it may be displayed or discoverable to other Authorized Users in the same account or Custom App. For example, an Authorized User's email address may be displayed with their profile.
  • Collaborating with Others. The Services provide different ways for Authorized Users working in independent Custom Apps to collaborate. Information, such as an Authorized User's profile and organizational information, may be shared, subject to the policies and practices of the Custom Apps you use. For example, to enable connecting, an Authorized User's profile may be shared. In many instances Yellowshore Consulting either includes administrator controls or individual controls, depending on the use case. Authorized Users may also decide to expand the visibility of certain content.
  • Customer Access. Authorized Users and other Customer representatives and personnel may be able to access, modify, or restrict access to Information. This may include, for example, your employer using Service features to export logs of Custom App activity, or accessing or modifying your profile details.
  • Public Sharing or Embedding: If you enable a public sharing or embedding of your Yellowshore Consulting applications, any information or content that you voluntarily disclose in your application may become available to the public. If you remove information that you posted to the Services, copies may remain viewable in cached and archived pages of the Service, or if other users of the Services have copied or saved that information.
  • Third-Party Service Providers and Partners. We may disclose your Information to third-party service providers (for example, payment processing and data storage and processing facilities) that we use to provide the Services. We limit the Information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such Information.